Unable to purchase apps from Microsoft Store
If y'all are unable to buy apps from Microsoft Store on Windows 11/10, then these troubleshooting tips are sure to help you. This article is mainly for those who can download free apps only cannot purchase any paid app from Microsoft Shop. In that location are several reasons you might become this consequence, and some of the working solutions are mentioned below.
Unable to purchase apps from Microsoft Store
TIf you are unable to purchase apps from the Microsoft Shop, follow these suggestions:
- Verify or add together a payment method
- Verify your address
- Reset Microsoft Store
- Use a different Microsoft account
- Cheque date and time settings
Permit's check out these steps in detail to learn more.
ane] Verify or add a payment method
For obvious reasons, you accept to add your credit/debit card to your Microsoft account to purchase an app or app subscription from the Microsoft Store. If you have an expired bill of fare in your business relationship, you cannot complete the purchase, and the Microsoft Store may evidence unlike error letters at times. Therefore, it is better to verify if yous have the correct payment method or not.
For that, open the Microsoft Store on your PC, click on the three-dotted icon visible in the top-right corner, and select thePayment optionspush.
Information technology opens a folio in your default browser. If it asks for the password, enter it to go farther. Here you can notice your existing cards. Yous can click on theView or edit cardbutton to check the cardholder name, expiration date, CVV, address, etc.
Make certain the entered information is correct. In instance you have an expired carte, click on theAdd a new payment methodoption, and enter your new bill of fare details.
After that, restart the Microsoft Store app and try to buy an app.
Related error: Your purchase couldn't be completed Error 0x80070422 while downloading Windows Shop Apps.
ii] Verify your address
Not always, only if your account'due south accost doesn't match with the payment method's accost, you may get a similar trouble. Therefore, it is also important to bank check if you lot accept the same accost or not.
For that, you tin can visit this account.microsoft.com page and sign in to your Microsoft account. Hither you tin can notice all the addresses you added before. Yous can edit an existing address or add together a new ane.
Also, it is possible to set an address as default or preferred. For that, you tin can click on theReady equally a preferred shipping addressoption.
three] Reset Microsoft Store
At times, an internal trouble can cause this effect, and immigration the cache may solve it. Therefore, follow this tutorial to reset Microsoft Store on Windows 11/10.
4] Use a different user account
At times, you lot may get this issue in one user business relationship due to some incorrect settings. Therefore, you tin change your account and try over again to purchase an app from the Microsoft Store. You tin follow this tutorial to create a new user account. You can also use the hidden Administrator account to exercise the same.
5] Check date and time settings
It is important to check the appointment and time settings and make sure that they are correctly placed. Otherwise, you may not exist able to buy apps from Microsoft Shop. For that, you can follow this detailed guide to check Fourth dimension and Appointment settings.
Apart from these, you can endeavor the following steps equally well:
- Change your Internet connection.
- Restart your computer.
- Run Windows Store Apps Troubleshooter.
That'south all! Promise these solutions help you lot resolve the upshot.
Related read: Cannot download or install Apps from Windows Store.
Source: https://www.thewindowsclub.com/unable-to-purchase-apps-from-microsoft-store
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